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Home
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Frequently Asked Questions
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Find answers to commonly asked questions.
Building Division
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In brief, you will need a permit for any work that physically changes or adds structures to your property. When in doubt, please call the Building Division at (925) 671-5200.
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Work without a permit is illegal and can pose serious complications for you when you try to sell your house or business. The primary advantage of a permit is it brings you the services of a building inspector who approves each phase of the construction process and ensures the work is done safely and properly.
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Permits in Pleasant Hill may be issued to the owner of a property or any contractor licensed by the State. Contractors will be required to show a valid contractor's license, declare their workers compensation status, and obtain a City business license.
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Business License
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All entities/persons doing business in the City of Pleasant Hill (including subcontractors) are required to have a current business license. This includes home-based business and residential rentals. It also includes non-Pleasant Hill businesses that come into our City to provide services or deliver goods for a fee. Business licenses must be obtained within 30 days of the start date of your business.
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Yes. Call the Finance Department at (925) 671-5234 and ask that the application be mailed to you. You can also download and application from our website. Complete and mail the application along with your payment to the address on the application.
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Business License is subject to renewal on January 1 of each year if you are still conducting business in the City. The City mails renewal applications in mid-December. The renewal applications (with any changes noted on the application) and tax payments must be returned before January 31st to avoid late penalties.
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If you don’t receive it by December 30 call the Finance Department at (925) 671-5234 to request a duplicate to be sent to you.
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No, this license is for doing business in the incorporated area of the City of Pleasant Hill only. If you plan on doing business in another city, you must contact that city in order to obtain their requirements for a business license.
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The County License only allows you to operate in the unincorporated areas of the City. You must have a business license with the City of Pleasant Hill if you are in an incorporated area.
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Yes. Owners of residential rental property in Pleasant Hill are required by the City ordinance to have a business license. The tax is based on the number of units rented and can be prorated for full months of vacancy.
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If you move during the year and stay in the City, notify the Finance department of your new location in writing at: 100 Gregory Lane
Pleasant Hill, CA 94523 There is a $15 cost to reprint the license. If you move out of the City and no longer plan to do business in the City your business license can be canceled. Send a statement to the Finance Department to close your business.
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From the City of Pleasant Hill you will need a business license from the Finance Department (925) 671-5234 and you will also have to apply for a home occupation permit from our planning department at (925) 671-5209.
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City ordinance states if you are traveling by foot or car or any other conveyance, place to place or house to house, in order to conduct business and or sell product, you need a peddlers permit. You will also have to register with the Pleasant Hill Police Department for fingerprinting and Pleasant Hill Finance Department for the peddler’s permit and business license.
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City Attorney
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No. The City Attorney does not provide legal services to members of the general public.
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You may contact the Contra Costa County Bar Association Lawyer Referral and Information Service at (925) 825-5700.
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City Clerk
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Council meetings are held on the first and third Mondays of each month, with exceptions for holidays.
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Contact the City Clerk’s Office
Ph: (925) 671-5237
Fx: (925) 280-0294
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You may contact the City Council at:
Ph: (925) 671-5267
Fx: (925) 280-0294
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City Manager
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You can reach Comcast at (800) 945-2288.
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Contact Lynn Boardman at (925) 671-5283.
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Engineering
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A permit is required whenever work is proposed within the public right-of-way or easement. Typical examples of work include trenching for installation of water, sewer, storm drain, or other utilities, and construction of curb, gutter and sidewalk.
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The City can help you determine if your property is located in the vicinity of a Special Flood Hazard Area (flood zone). The Flood Insurance Rate Maps (FIRMs) created by FEMA are available for your review at City Hall, and the public library. They can also be viewed online.
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A Stop sign is intended to determine which driver has the right of way at an intersection. Studies have proven that Stop signs do a very poor job when it comes to slowing people down. Their effect is usually limited to within 100 feet of an intersection. Afterward drivers tend to speed up, sometimes to speeds greater than what was being witnessed before the signs went in. When appropriate, the City will install Stop signs based on its adopted Stop sign warrant policy.
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Investigations
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Please call the Investigations Division at (925) 288-4630.
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Read Chapter 9 of the Municipal Code.
Alarm registrations are valid for the calendar year only and require yearly renewals. The current fee for the annual renewal is $49 for a business and $33 for a residence.
For more information, please contact Maureen Rasmussen Salvetti at (925) 288-4630.
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Please contact Investigations Division at (925) 288-4630 to be referred to the Detective responsible for registrations.
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The Pleasant Hill Police Department maintains a youthful offender diversion program. Cases are evaluated by a detective to see if the offender would benefit more from diversion than referral to the criminal justice system.
Diversion may include referral for voluntary counseling through the John F. Kennedy University. The aim of the program is to provide resources to the offender to reduce or prevent recidivism.
Violent offenses resulting in the booking of a juvenile into the Juvenile Hall are generally not handled by the diversion program.
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Police Department
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The Pleasant Hill Police Department provides live scan fingerprint service to both residents and non-residents of Pleasant Hill. The cost for live scan fingerprints is $23 for residents of Pleasant Hill and $33 for non-residents of Pleasant Hill, plus applicable DOJ/FBI fees for both.
Acceptable methods of payment are cash and check - we do not accept credit or debit cards. No appointment is necessary for live scan fingerprints however we do ask that you call (925)288-4600 at least 30 minutes before coming to the station for fingerprints. The Pleasant Hill Police Department no longer provides “ink” fingerprint services.
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The Pleasant Hill Police Department is a participant in the Contra Costa Car Seat Safety Coalition and provides inspections of an already installed child safety seat for residents of Pleasant Hill.
This service is done by appointment only on Tuesday, Wednesday and Thursday at either 9:00 am, 9:30 am, or 10:00 am. Please call (925) 288-4600 for an appointment.
Unfortunately, we are not able to provide this service to non-residents of Pleasant Hill at this time.
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Copies of police reports are released in accordance with the California Public Records Act or section 20012 of the California Vehicle Code. Reports are free of cost.
Reports are usually released the same day, but it may take up to 10 days depending on their status.
Reports involving juveniles must be approved by the Juvenile Court prior to release. Please contact Records at (925) 288-4600 for further information.
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